Last Updated: 02 Dec 2025
Welcome to Capretech. By accessing or using our website, you agree to follow the Terms & Conditions outlined below. Please read them carefully before making any purchase or using our services.
By using this site, you confirm that you are at least 18 years old or using the platform under adult supervision.
1. Acceptance of Terms
By accessing our website, browsing products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and any other policies posted on the site.
If you do not agree, please discontinue using the website.
2. Use of Website
You agree to use Capretech’s website for lawful purposes only.
You must not:
- Misuse the website in any way
- Attempt to hack, disrupt, or interfere with the site
- Provide false or misleading information
- Copy or reproduce any content without permission
3. Product Information
We make every effort to provide accurate descriptions, images, and pricing.
However:
- Colors may vary depending on display settings
- Product availability may change
- Prices may be updated without prior notice
Capretech reserves the right to modify, update, or remove any products at any time.
4. Orders & Payments
4.1 Order Acceptance
Your order is considered confirmed only after payment is processed and you receive an official confirmation email.
We reserve the right to refuse or cancel orders due to:
- Incorrect pricing
- Stock unavailability
- Fraudulent or suspicious activity
- Incomplete customer information
4.2 Payment Methods
We accept online payments through secure payment gateways.
Capretech does not store any card or banking details.
5. Shipping & Delivery
- Delivery timelines depend on your location and product availability.
- Free delivery applies to orders above 100 QAR (unless stated otherwise).
- Delays may occur due to unforeseen circumstances (weather, logistics, etc.).
- You must provide accurate delivery details to avoid delays.
A full Delivery Policy can be added if needed.
6. Returns & Refunds
Returns or exchanges are accepted within the policy terms listed on our Returns & Refunds page.
Items may be eligible for return/exchange only if:
- Product is unused and in original condition
- Packaging is intact
- A valid reason is provided (e.g., damaged, wrong item delivered)
Some items may not be eligible for returns (e.g., used products, custom prints, hygiene-related items).
7. User Accounts
When creating an account, you agree to:
- Provide accurate information
- Keep your login credentials secure
- Notify us of any unauthorized account access
Capretech is not responsible for misuse of accounts caused by sharing login details.
8. Intellectual Property
All logos, designs, text, graphics, images, and content on this site belong to Capretech.
You may not copy, distribute, modify, or use any content without written permission.
9. Limitation of Liability
Capretech is not liable for:
- Any indirect or incidental damages
- Loss of data
- Product misuse or improper handling
- Delays beyond our control
- Issues caused by third-party services (courier, payment gateway, etc.)
Your use of this website is at your own risk.
10. Third-Party Links
Our website may contain links to external websites.
Capretech is not responsible for:
- Content on third-party sites
- Their practices, policies, or security
Accessing these links is your responsibility.
11. Modification of Terms
Capretech reserves the right to update or change these Terms & Conditions at any time.
Changes will be posted on this page with an updated date.
Continued use of the site indicates acceptance of the revised terms.
12. Contact Information
For questions, complaints, or support regarding these Terms & Conditions:
Email: info@capretech.qa
Phone: +974 6621 4247
Address: AGILAS TRADING & SERVICES, Al Badiya Building, Grand Hamad Street, Doha, Qatar